g***@gmail.com
2007-05-06 06:26:59 UTC
April 2007 in N.S.W. two hundred 4WD_owners invited a Telstra Mobile
rep to there three days annual meeting.
The main topic was about mobile communication in the bush, remote- non
remote areas.
Telstra Mobile rep took the stand, explaining the new products of
Telstra Mobile 2007, 2008.
At questions time the Telstra Mobile rep asked some feed-back from the
4WD_owner-drivers.
The question time turned into a series of complaints about Telstra
Mobile services in the bush.
All questions about services from Telstra not working at all, partly
working or overcharging errors not rectified TIO incompetence,
impossibilty to receive help, problems not being fixed after months of
complaints, etc...
After two days the Telstra Mobile rep was totally overwhelmed by the
many legitimate complaints.
The third day the 4WD_owners realized all the answers from the Telstra
Mobile rep were cosmetic.
The Telstra Mobile rep not only could not answer the questions but
could not present any of his products
The Telstra Mobile rep was "boohhhheddddd...» and decided to leave the
meeting on the third day.
A lack of trust clearly surfaced between the two hundred 4WD_owners-
drivers and Telstra Mobile.
The Telstra rep tried to sell «inexistent, unreliable, over expensive
«Telstra Mobile services to serious 4WDrivers, where the existence of
mobile telecommunications can result in a life and death situation.
The management of Telstra Mobile still does not get it.
Big difference between selling "crap" services + prices to Australian
kids and selling "crap services" to Australian adult.
Georges
rep to there three days annual meeting.
The main topic was about mobile communication in the bush, remote- non
remote areas.
Telstra Mobile rep took the stand, explaining the new products of
Telstra Mobile 2007, 2008.
At questions time the Telstra Mobile rep asked some feed-back from the
4WD_owner-drivers.
The question time turned into a series of complaints about Telstra
Mobile services in the bush.
All questions about services from Telstra not working at all, partly
working or overcharging errors not rectified TIO incompetence,
impossibilty to receive help, problems not being fixed after months of
complaints, etc...
After two days the Telstra Mobile rep was totally overwhelmed by the
many legitimate complaints.
The third day the 4WD_owners realized all the answers from the Telstra
Mobile rep were cosmetic.
The Telstra Mobile rep not only could not answer the questions but
could not present any of his products
The Telstra Mobile rep was "boohhhheddddd...» and decided to leave the
meeting on the third day.
A lack of trust clearly surfaced between the two hundred 4WD_owners-
drivers and Telstra Mobile.
The Telstra rep tried to sell «inexistent, unreliable, over expensive
«Telstra Mobile services to serious 4WDrivers, where the existence of
mobile telecommunications can result in a life and death situation.
The management of Telstra Mobile still does not get it.
Big difference between selling "crap" services + prices to Australian
kids and selling "crap services" to Australian adult.
Georges